Billing FAQs

Your rental period starts on the day you indicate as the "required date" when you place your order. We stop charging you the day you ship you phone back to us.

When you place an order we charge a pre-authorization fee of $5 to your credit card to ensure that you have entered your credit card number correctly.

All billing enquiries should be sent to billing@roadpost.com.

Invoices are sent between the 10th-12th of each month.

We charge a 1.5% late payment fee on amounts received later than the due date on your bill.

All charges itemized on your statement will be billed directly to your credit card around the 18th of every month. Major credit cards accepted include VISA, MasterCard, American Express and Diners Club.

Your rental period starts on the day you indicate as the "required date" when you place your order until the day you ship your rental back to us. Your invoice will reflect the charges incurred during our billing cycle, from the 7th to 6th of each month. Any remaining rental and usage fees will be on your next statement.

Voicemail service is free with all rentals; airtime minutes used while calling voicemail are billed at standard airtime rates. All airtime is billed in full minute increments. When you get back from your trip, return your rental in the prepaid return envelope as soon as possible.

Monthly subscriptions charges are prorated one month in advance.

Update the expiry date of your credit card with the secure online credit card update form.