Customers who purchased a prepaid SIM card from Roadpost
Once we have shipped your prepaid SIM card, you can log in to your online account to view the details of the card under the “Activate Cards” menu.
Log in to “My Account” using the icon on the top right corner of our website
The “Activate Cards” page will display all prepaid cards associated with your account that can be activated whenever you are ready.
You can use the ICCID (i.e. SIM card number) on your SIM card, and listed on the “Activate Cards” page, to identify the SIM card that you want to activate.
Simply click on the checkbox to select the card(s) you wish to activate and click on confirm. You can activate more than one card at a time. It will take a couple of minutes to process the activation.
Once the card is fully activated, you will receive an email notification, and it will appear in the list of under the “Manage Prepaid Refills” page of your online account.
From the Manage Prepaid Refills page, you can make other selections such as refilling your prepaid airtime and managing your auto-refill settings.
Note that you have 12 months from the date of purchase to activate your card.
Customers who have a prepaid SIM card from Roadpost but don’t have any airtime remaining
If you have a Roadpost prepaid SIM that was active within the last 270 days, you can refill airtime on the card by logging in to your online account. Go to the “Manage Prepaid Refills” page, select the card and click the “Manage Refills” button. From there, you can purchase a one-time refill product or set your airtime to refill automatically when your balance is low or before your balance expires.
If you have an older prepaid SIM or a SIM from another service provider, you will need to purchase a new one. Visit here.
Customers who don’t already have a prepaid SIM card