We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. We do not sell or rent our list of customers to anyone, without their permission.
When placing an order, we ask you to provide information on-line including your name, mailing address, e-mail address and credit card information. All information is stored on a highly secured server. Your credit card information is not used on any publicly accessible system. The e-commerce platform makes use of "cookies" to establish a unique connection between you and our web servers. As with all the data exchanged between your web browser and our web servers, the cookie data is fully encrypted when it is transmitted.
To continuously assess the value of our on-line shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you don't want when shopping with us. We do not sell or rent our customer lists to anyone.
With your permission, we may notify you from time to time of special offers and/or send you on-line information that may be of interest to you. You may elect not to receive promotional offers from us at any time. Any e-mail correspondence received from Roadpost will also include information on how to unsubscribe from receiving such mail. If you prefer, you may write to us at: Roadpost, Attn: Customer Service, 7a Taymall Ave, Toronto, ON, M8Z3Y8
What we collect
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Roadpost utilizes industry best practices to ensure that all information that is sent between your web browser and our web servers is fully encrypted. This includes ensuring that only the latest, most secure protocols can be used, for example, e.g. TLS V1.1 and above.
Roadpost constantly monitors our web servers and applications for any signs of faults or security related issues, and we are equipped to deal with any situation that arises to ensure that your data remains safe and secure.
Your account data is only accessible to you through your login credentials. Please do not share your username and passwords with anyone., Your Roadpost billing account is associated only with your web site username. We do not provide passwords to anyone, the system provides an automated way to recover passwords via email, which provides a secure link to the password reset function.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.